Privacy Policy
Last updated: 21 September 2026
Who We Are
Metro Workforce Ltd is the data controller responsible for your personal data. We are registered in England and Wales (Company Registration Number: 17465570) with our registered office in Essex, United Kingdom. You can contact us at office@metroworkforce.co.uk.
What Data We Collect
We collect personal data you provide when registering for work or contacting us, including: full name, contact details (email address, phone number), proof of identity and address documents, right to work documentation, driving licence details and DVLA check codes (for drivers), and National Insurance number for payroll purposes.
How We Use Your Data
We use your personal data to: assess your suitability for employment placements, verify your right to work in the United Kingdom, process your payroll through our PAYE system, administer your pension auto-enrolment and holiday pay entitlements, and communicate with you about available shifts and placements.
Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (employment placement), compliance with a legal obligation (Right to Work checks, PAYE, pension auto-enrolment), and legitimate interests (maintaining our business operations and communicating with clients and candidates).
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Employment records are typically retained for six years following the end of your engagement with us.
Your Rights
Under UK GDPR you have the right to: access your personal data, correct inaccurate data, request erasure of your data (where applicable), object to processing, and request restriction of processing. To exercise any of these rights, contact us at office@metroworkforce.co.uk.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at office@metroworkforce.co.uk or manager@metroworkforce.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.